05 Mar Harvard-based Negotiation Seminar (Foundational) Harvard-based Negotiation Seminar (Foundational) Tuesday, March 5, 2024 (10:00 AM to 12:00 PM) 2.00 Education Credits Orlando Regional Realtor Association, Orlando, Florida Decision-making, In-Person, Negotiation, Specialty Credits Details You're Registered! DescriptionLocationInstructorsCancellation Policy Harvard-based Negotiation Seminar, 2CE 03/05/2024 10:00am-12:00pm Early-Bird Registrations for Members: $10 (until 2/20/24) Regular Price for Members: $15 Non-member Pricing: $25 Instructor: Cesar Costa Location: Orlando Regional Realtor Association OBJECTIVES Upon successfully concluding this course, participants will acquire a set of skills essential for effective negotiation practices. This course will equip you with the expertise to cultivate value and facilitate problem-solving. Understand the dynamics of value creation and perception within a service-oriented context. Implement the concepts of contextualization and framing to enhance customer decision-making processes. Through the incorporation of the seven foundational elements of the Harvard Negotiations Model, you will refine your negotiation approach for optimal outcomes. Gain the ability to identify key success factors in negotiation scenarios and distinguish potential pitfalls that can lead to negotiation failures. ATTENDANCE POLICY 1. FREC requires that licensees attend 90% of instructional class time. Physical presence is required 2. CE credit will not be awarded to students who miss more than 10 minutes of instructional time. Please allow adequate commute time. No exceptions. 3. All students MUST sign-in and sign-out to receive CE credit. 4. Electronic note-taking is permitted on silent devices, only. Cell phone use is permitted during designated breaks. ACCESSIBILITY ORRA will make every effort to ensure that onsite programs are accessible to all. Call 407-513-7268 to provide advance notice to staff regarding need of assistance. CANCELLATION/NO-SHOWS Cancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org. Orlando Regional Realtor Association Orlando Regional Realtor Association1330 Lee RdOrlando, FL 32810 Map & Directions Costa, Cesar Cesar Costa is currently the owner of House Master Home Inspections, a leading building inspection company in Broward and rated top 3 House Master franchisee in the nation. He is the author of “What Every Realtor Should Know About Home Inspections”, sold on Amazon. Among other credentials, Cesar is a licensed Realtor, licensed Home Inspector, licensed Mold Assessor, Certified Termite Operator, Certified Residential Thermographer, and Certified Sewer Line Inspector, and Certified Remote Pilot (drone license, part 107). He is faculty member of the FAR (Florida Association of Realtors) for Continuing Education courses as well as a member of the Education Committee of the Fort Lauderdale Board of Realtors in Broward County.Cesar is an Electrical Engineer with an MBA from the University of Michigan. He has worked as a Marketing and Sales Executive for more than 20 years for large multinational companies such as Laureate Universities, Intel, Lucent Technologies, and Yahoo. Cesar has also been an educator over the past 18 years, developing, coordinating, and teaching many MBA classes in Economics, Marketing, Sales, and Communications. He is fluent in English, Portuguese, and Spanish. CANCELLATION/NO-SHOWSCancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org.