Class 4 CE


22 Aug

Step it Up: A Guide for Brokers

Step it Up: A Guide for Brokers

Tuesday, August 22, 2023 (8:30 AM to 12:30 PM)
4.00 CE Hours
Orlando Regional Realtor Association, Orlando, Florida 4CE Credit Class, Florida Realtors, In-Person, Specialty Credits

You're Registered!
Step it Up: A Guide for Brokers (4 CE)
Early-bird Member Pricing: $10
Regular Registration Fee for Members: (if not registered by August 8th by 8am): $15
Instructor:  Cynthia Deluca

Location:  In-person at the  Orlando Regional Realtor Association (ORRA).

Wouldn’t it be great if you could imagine a brokerage where associates are calling you and asking to come work for you, instead of you having to spend countless hours recruiting? Brokerages face bigger challenges than ever. With commission splits shrinking, managing expenses, offering the latest and greatest technology and so many more challenges it can be hard to keep a profitable company going. Implementing the objectives of this course are sure to enhance your business.

Objectives: After taking this class students will be able to:
- Identify Unique Value Proposition and ways to implement and utilize it
- Determine what your company’s culture is
- Identify the difference between Policy Manuals and Procedures and the importance of having both
- Know the importance of handling decisions for the company’s associates
- Identify ways the company’s associates can stay safe during day to day interactions
- Differentiate the various types of insurance, how they offer protection, and why a brokerage would need them
- Commit to ways the company can improve customer service experience
- Understand how the public views teams, how teams’ function and how they can affect the company’s culture
- Know the team advertising rules in Administrative Code 61J2

ATTENDANCE POLICY:
1. FREC requires that licensees attend 90% of instructional class time. Physical presence is required.
2. CE credit will not be awarded to students who miss more than 20 minutes of instructional time. Please allow adequate commute time. No exceptions.
3. All students MUST sign-in and out to receive CE credit.
4. Electronic note-taking is permitted on silent devices, only. Cell phone use is permitted during designated breaks.

ACCESSIBILITY:
ORRA will make every effort to ensure that onsite programs are accessible to all. Call 407-513-7268 to provide advance notice to staff regarding need of assistance.

CANCELLATION/NO-SHOWS:
Cancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org.

Orlando Regional Realtor Association
Orlando Regional Realtor Association
1330 Lee Rd
Orlando, FL 32810

Map & Directions

DeLuca, Cynthia

Cynthia DeLuca was born and raised in DeLand, Florida. After completing a simultaneous closing on her own residence, all with a 1 year old and a 2 week old baby, Cynthia thought real estate looked fun and easy. (Yeah, right). She decided to leave her stressful advertising career and make the change to the real estate profession, all hoping to leave the deadlines and long hours at the office behind her.

Cynthia managed over 100 agents throughout 6 offices as the broker and owner of the largest independent real estate company in Central Florida. In 2016 she sold her company to ERA Grizzard Real Estate, one of the top 350 real estate companies in the nation. She then assumed the role as their Director of Education. She became an instructor in 2002, has written multiple CE and GRI courses for several states and has spoken at several state and national events, including the National Association of REALTORS®.

Cynthia has been featured in both Florida Realtor® Magazine and the National Realtor® Magazine. She has received the prestigious Florida Realtors Educator of the Year award along with the Orlando Regional Realtor Association's Educator of the Year award. The youngest of 6, Cynthia is married with four children.

Cynthia's passion is property management and investment properties. In her spare time, she collects rental properties and visits her favorite hangout, Lowe's.

For more information, please visit: http://www.CynthiaDeLuca.com.

CANCELLATION/NO-SHOWS:
Cancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org.