05 Mar Maximizing Technology for Optimal Customer Service Maximizing Technology for Optimal Customer Service Tuesday, March 5, 2019 (2:30 PM to 4:30 PM) 0.00 CE Hours Orlando Regional Realtor Association, Orlando, Florida Details You're Registered! DescriptionLocationInstructorsCancellation Policy Maximizing Technology for Optimal Customer Service ORRA Member Pricing: $10 Instructor: Craig Grant The role of technology & customer service are very similar, meeting a need by being quicker, faster & more efficient, but yet the two often don’t go together in the real estate industry. Learn how to use very cost efficient (sometimes free) technology tools, devices, software, apps and more to get that WOW factor and take your customer service to that next level, increase your closing & re-hire rates and more. Direct Learning Objectives • Understand how to use technology tools to replicate manual process to make you more efficient in your daily duties. • Identify the technology tools, devices, software, apps and more that will help solve your personal business challenges • Understand the increasing role of cloud computing and how it is changing the business landscape of customer service. Special Disabilities: Accommodated with advance notice. CANCELLATION/NO-SHOWS Cancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org. Orlando Regional Realtor Association - Conference Center Orlando Regional Realtor Association (Conference Center)1330 Lee RoadOrlando, FL 32810 Map & Directions Craig Grant Craig Grant, president of EasyRealtySites and The Real Estate Technology Institute, 2 companies whose goal is to elevate the real estate industry through technology & education. With over 150 speaking engagements around the US each year including many of the industry's top events he is considered one of the top technology, marketing & risk management instructors around. As his motto, "Advanced Real Estate Technology Instructed at a Pre-K Level states, Craig is able to take extremely complicated technology topics and present them in a way that the average non-technical person not only understands, but is able apply it to improve their business. CANCELLATION/NO-SHOWSCancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org.