Instructor: Craig Grant

The role of technology and customer service are very similar, yet the two often don't go together in the real estate world. You'll learn how to use very cost efficient (sometimes free) technology tools, devices, software, apps and more in order to take your customer service to the next level. You'll also be able to increase your closings and understand the role of cloud computing as it relates to customer service.

• Automate customer service processes

• Contact, e-mail, and use CRM systems

• Service after the contact

• Modernize the phone

• Maximize online mapping, imagery, and video

• Leverage cloud computing and Software As Service (SAS) solutions

• And more!

CANCELLATION/NO-SHOWS
A $25.00 fee for free classes or forfeiture of the registration fee will be assessed for class cancellations not received at least one (1) business day prior to the class start time, or for no-shows. If you wish to cancel your education class or course registration, please contact ORRA’s Professional Development Department at 407.513.7268 or e-mail education@orlandorealtors.org. Thank you.