08 Oct CANCELLED - Conflict Resolution for REALTORS® CANCELLED - Conflict Resolution for REALTORS® Wednesday, October 8, 2025 (9:00 AM to 12:00 PM) 3.00 Education Credits Orlando Regional Realtor Association, Orlando, Florida Client Engagement, Communication, Professional Development Learn to resolve conflict and improve communication for stronger relationships in real estate. Details You're Registered! DescriptionLocationInstructorsCancellation Policy Conflict Resolution for REALTORS®, 3CE Member Price: $25 | Non-Member Price: $35 Location: 5421 Diplomat Circle, Orlando FL 32810 Learn how to recognize, navigate, and resolve conflict while improving communication and maintaining positive, productive working relationships in the real estate industry. Disagreements, miscommunications, and even serious conflicts can quickly disrupt the flow of a professional environment—especially in a relationship-driven field like real estate. This interactive course is designed to help REALTORS® identify the root causes of conflict, communicate effectively, and reach practical resolutions that work for all parties involved. Whether you're dealing with a minor misunderstanding or a major difference of opinion, you'll leave this class equipped with strategies to maintain professionalism, strengthen client relationships, and promote collaboration with colleagues. To guarantee that you don't miss any important notifications, we kindly ask you to regularly check your spam or junk folder for any emails from ORRA's Education Team. If you find any emails from us there, please mark them as "Not Spam" or move them to your inbox to ensure timely receipt of information. Orlando Regional Realtor Association Orlando Regional Realtor Association5421 Diplomat CircleOrlando, FL 32810 Map & Directions Julianna Giordano Julianna is a proud Native Floridian, and Mother of two, who grew up in Miami Shores. She is the Owner/Director/Lead Instructor of Florida Advanced Real Estate School, as well as a Professional Speaker and Coach. She moved to Orlando in the Summer of 2018 (after nearly 30 years in the Fort Lauderdale Area) to relocate her Global Headquarters there, and be closer to Florida REALTORS HQ.She has been in the Real Estate Industry for roughly two decades, and has a background in Adult Education, having been an International Speaker/Trainer in her previous Industry. She is also a writer, columnist, and course writer who has been featured in numerous Industry Articles throughout the years, as well as having received a multitude of awards (including REALTOR of the Year and YPN of the year). She specializes in Agent Training in areas such as: On-boarding and Day-to-Day Operations, Contracts, Law, Negotiating, Conflict Resolution, Communication Skills, Presentation Skills, Ethics, and of course Technology! Jules, as her friends call her, is passionate about raising the levels of Professionalism in Real Estate, and has proudly served her peers throughout her career by serving on various Committees like: Government Affairs, International, Ethics, Contracts/Forms, Community Outreach, and has even served as an Education Director over the years. But the one that she is most proud of, is the Professional Standards/Ethics Hearing Panels. Honoring the Code is of the utmost importance to her! CANCELLATION/NO-SHOWSAll courses cancelled more than 48 hours prior to the course date will receive a refund. Cancellations with less than 48 hours' notice will receive a credit toward another course. “No Shows” forfeit the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org.