02 Apr Communication Skills for REALTORS Communication Skills for REALTORS Tuesday, April 2, 2019 (1:30 PM to 4:30 PM) 3.00 CE Hours Orlando Regional Realtor Association, Orlando, Florida Details You're Registered! DescriptionLocationInstructorsCancellation Policy Communication Skills for REALTORS ORRA Member Pricing: $10 Instructor: Sal DiStefano Nearly every aspect of your day involves communication. Conversations with buyers, sellers, brokers and other agents are at the core of all REALTORS interactions. Poor communication with contacts could mean a longer sales cycle, tension with customers and colleagues, and possibly the loss of a contract. This course will provide you with the ability to not only learn, but to practice techniques that are research based and field tested. This course has been designed for fostering enhanced interpersonal relationship at all levels of the REALTOR experience. Highly relevant for agents at all stages in your career! ATTENDANCE POLICY 1. CE credit will not be awarded if arrival and check-in are not complete by 1:45 p.m. No exceptions. Please allow adequate commute time. 2. Check in with ORRA staff and sign morning and afternoon attendance sheets. 3. FREC requires a licensee attend 90% of each of the classroom hours. Physical attendance is required for the duration of class. 4. Electronic note-taking is permitted on silent devices, only. Cell phone use is permitted during designated breaks. Special Disabilities: Accommodated with advance notice. CANCELLATION/NO-SHOWS Cancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org. Orlando Regional Realtor Association - Conference Center Orlando Regional Realtor Association (Conference Center)1330 Lee RoadOrlando, FL 32810 Map & Directions Sal DiStefano Sal has been buying and selling real estate since 1984 in Cape Coral, FL. As an investor, he has had skin in the game and has seen the highs and lows this business can offer. Sal obtained his real estate license in 2013. Sal went his first year without a commission check followed by a 6- igure income in year two and beyond with many stories to tell along the way. Two years later he opened his own brokerage with his daughter Calee. Sal and Calee have enjoyed continued success in 2017 and 2018 being voted best real estate brokerage by the local community readers’ poll. They both attribute that success to the fact that over 90% of their business each year is obtained by referrals. Referrals are the best compliment a REALTOR® can receive. You can’t achieve that statistic without an above average understanding of how to communicate, build rapport and negotiate with and for your customers. Each sale and customer is unique, therefore requires different communication and negotiation styles. Before obtaining his real estate license and brokerage, Sal was a National Training Director in the advertising industry for 20+ years. Sal has a passion for instilling confidence in new agents through education and example. He has trained thousands of new sales people over the years and has the ability to create an engaging and comfortable learning atmosphere. Sal has been certified in DISC personality trainings and recently completed GRI. Sal has two children, one son and one daughter, along with two wonderful grandchildren. Sal is originally from Milwaukee, WI where he grew up in the family restaurant industry and owned many businesses. He studied communications at Marquette University and was a state debate and public speaker champion. CANCELLATION/NO-SHOWSCancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org.