27 Oct Risk Management Risk Management Tuesday, October 27, 2026 (9:00 AM to 12:00 PM) 3.00 Education Credits Orlando Regional Realtor Association, Orlando, Florida 3CE Credit Class, Business Development, Policy, Specialty Credits Details You're Registered! DescriptionLocationInstructorsCancellation Policy Risk Management (3 CE) Member Price: $25 / Non Member:$35 Instructor:Cynthia DeLuca Location:In-person at the Orlando Regional Realtor Association (ORRA). All Realtors® want to manage risk as adequately as possible, and this course will speak to and help agents avoid the most common risks associated with the ownership of a Brokerage firm and the practice of real estate sale. The course will explore the risks associated with short sales, the importance of having a Policy Manual at a Brokerage Firm. Objectives:After taking this class, students will be able to: - List the content of a good policy manual. - Identify those issues of greatest liability. - Create a table of contents for a policy manual. - Segregate areas of risk between a salesperson and a Brokerage firm given a specific scenario. - Instruct other workgroup participants on the appropriate steps to meet FS 475 requirements. - Define the Agency options available to Florida licensees. - List the steps required and timeline requirements to file an escrow disbursement request with the Division of Real Estate. - Segregate between illegal kickbacks and legal rebates, and define the acronyms HUD, RESPA, ADA,FTC and FS 475. To ensure you don't miss any important notifications, please regularly check your spam or junk folder for emails from ORRA's Education Team. If you find any emails from us there, please mark them as "Not Spam" or move them to your inbox to ensure timely receipt of information. Orlando Regional Realtor Association Orlando Regional Realtor Association1330 Lee RdOrlando, FL 32810 Map & Directions DeLuca, Cynthia Cynthia DeLuca was born and raised in DeLand, Florida. After completing a simultaneous closing on her own residence, all with a 1 year old and a 2 week old baby, Cynthia thought real estate looked fun and easy. (Yeah, right). She decided to leave her stressful advertising career and make the change to the real estate profession, all hoping to leave the deadlines and long hours at the office behind her.Cynthia managed over 100 agents throughout 6 offices as the broker and owner of the largest independent real estate company in Central Florida. In 2016 she sold her company to ERA Grizzard Real Estate, one of the top 350 real estate companies in the nation. She then assumed the role as their Director of Education. She became an instructor in 2002, has written multiple CE and GRI courses for several states and has spoken at several state and national events, including the National Association of REALTORS®.Cynthia has been featured in both Florida Realtor® Magazine and the National Realtor® Magazine. She has received the prestigious Florida Realtors Educator of the Year award along with the Orlando Regional Realtor Association's Educator of the Year award. The youngest of 6, Cynthia is married with four children. Cynthia's passion is property management and investment properties. In her spare time, she collects rental properties and visits her favorite hangout, Lowe's.For more information, please visit: http://www.CynthiaDeLuca.com. CANCELLATION/NO-SHOWSAll courses cancelled more than 48 hours prior to the course date will receive a refund. Cancellations with less than 48 hours' notice will receive a credit toward another course. “No Shows” forfeit the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org