11 Sep Clarifying Service Animals: Property Management Clarifying Service Animals: Property Management Tuesday, September 11, 2018 (1:30 PM to 4:30 PM) 3.00 CE Hours Orlando Regional Realtor Association, Orlando, Florida Details You're Registered! DescriptionLocationInstructorsCancellation Policy Clarifying Service Animals ORRA Member Pricing: $10 Instructor: Cynthia DeLuca Have you ever been in a rental situation where tenants are looking to rent a house with a no pet policy, or you have a buyer looking to purchase a condo in an association with a no pet policy, or maybe you have a short-term tenant bring their animal on vacation where no pets are allowed? If you haven't chances are you will! If you want to learn how to handle these delicate situations and avoid potential trouble, then this course is for you! What you will learn: • Identify what classifies a service dog under the Americans with Disabilities Act • Explain when Emotional Support Animals are and are not protected by various laws • Understand how Officer K-9's are classified and how to treat them in a rental situation • Understand the requirements for training a service dog • Identify the questions allowed to ask someone who has a service dog to verify the allowance of the dog • Understand when a service dog may be exluded from ADA • Explain how service dogs are classified under the Fair Housing Act • Explain how an Emotional Support Animal would be allowed under the Fair Housing Act • Know the question allowed to be asked under the Fair Housing Act and Section 504 • Understand what Florida Statutes say regarding service animals. ATTENDANCE POLICY 1. CE credit will not be awarded if arrival and check-in are not complete by 1:45 p.m. No exceptions. Please allow adequate commute time. 2. Check in with ORRA staff and sign morning and afternoon attendance sheets. 3. FREC requires a licensee attend 90% of each of the classroom hours. Physical attendance is required for the duration of class. 4. Electronic note-taking is permitted on silent devices, only. Cell phone use is permitted during designated breaks. Special Disabilities: Accommodated with advance notice. CANCELLATION/NO-SHOWS Cancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org. Orlando Regional Realtor Association - Conference Center Orlando Regional Realtor Association (Conference Center)1330 Lee RoadOrlando, FL 32810 Map & Directions DeLuca, Cynthia Cynthia DeLuca was born and raised in DeLand, Florida. After completing a simultaneous closing on her own residence, all with a 1 year old and a 2 week old baby, Cynthia thought real estate looked fun and easy. (Yeah, right). She decided to leave her stressful advertising career and make the change to the real estate profession, all hoping to leave the deadlines and long hours at the office behind her.Cynthia managed over 100 agents throughout 6 offices as the broker and owner of the largest independent real estate company in Central Florida. In 2016 she sold her company to ERA Grizzard Real Estate, one of the top 350 real estate companies in the nation. She then assumed the role as their Director of Education. She became an instructor in 2002, has written multiple CE and GRI courses for several states and has spoken at several state and national events, including the National Association of REALTORS®.Cynthia has been featured in both Florida Realtor® Magazine and the National Realtor® Magazine. She has received the prestigious Florida Realtors Educator of the Year award along with the Orlando Regional Realtor Association's Educator of the Year award. The youngest of 6, Cynthia is married with four children. Cynthia's passion is property management and investment properties. In her spare time, she collects rental properties and visits her favorite hangout, Lowe's.For more information, please visit: http://www.CynthiaDeLuca.com. CANCELLATION/NO-SHOWSCancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org.