22 Sep Gold Key Certification (GKC) - Core Class - Excellence in Professionalism Gold Key Certification (GKC) - Core Class - Excellence in Professionalism Monday, September 22, 2025 (8:00 AM to 12:00 PM) 4.00 Education Credits Orlando Regional Realtor Association, Orlando, Florida 4CE Credit Class, Certifications, Gold Key Certification, In-Person Details You're Registered! DescriptionLocationInstructorsCancellation Policy Gold Key Certification (GKC) - Core Class - Excellence in Professionalism (4CE) Member Pricing: $25 | Non-Members: $35 Location: In-person at the Orlando Regional REALTOR Association; 5421 Diplomat Circle, Orlando Fl 32810 Elevate your reputation and grow lasting relationships with clients, colleagues, and business partners through the Gold Key Core Class - Excellence in Professionalism course. Designed to help you stand out as a trusted real estate professional, this class equips you with the skills and strategies needed to deliver exceptional service and build a strong, referral-based network. By the end of the course, you'll gain practical tools to enhance your professionalism and earn the Gold Key Certification—a designation that reflects your commitment to excellence and positions you as the go-to expert in your community. Don’t miss this opportunity to take your business and your reputation to the next level. Complete this course along with one of the four Specialty classes to earn the Gold Key Certification (GKC): Excellence in Professionalism—a mark of distinction in customer service and professionalism. Learn why professionalism is critical for your success and much more... • Understand what the consumer survey says about REALTORS® and their quality of service and professionalism. • Discover 5 ways to assess your customer service. • Learn how training and accountability increase professionalism. • Meet or exceed your buyer and seller expectations. • Know what it takes to set yourself apart from other agents. • Deal with difficult customers without losing the deal. • Adapt in order to meet the standards of buyers and sellers. • Redefine your skills to understand the current disclosure issues. • Know how risk management increases professionalism. • Evaluate circumstances that motivate customers to buy and sell. • Establish standards to aid you in providing professional services throughout the transaction, from start to finish. **The Excellence in Professionalism - Gold Key Certification is not affiliated with or endorsed by the National Association of REALTORS®** To ensure you do not miss any important notifications, please regularly check your spam or junk email folder for messages from ORRA’s Education Team. If you find an email there, please mark it as "Not Spam" or move it to your inbox to ensure timely receipt of information. Orlando Regional Realtor Association Orlando Regional Realtor Association5421 Diplomat CircleOrlando, FL 32810 Map & Directions Reese Stewart Instructor - Reese.mp4Reese Stewart is a REALTOR® here in Orlando. He is a holder of a Florida Broker License and a Florida Real Estate Instructor’s Permit. He has been a REALTOR since 1996. He is also the owner and permit holder of Stewart School of Real Estate, a permitted Real Estate School in the state of Florida. Prior to his real estate career he served in the U.S. Army and retired as a First Sergeant after 20 years of faithful service to our country. He has served on numerous committees, councils, and task forces here at ORRA. He is a former member of the Grievance Committee and a past Secretary and Treasurer of ORRA. He has been elected to ORRA’s board of directors on numerous occasions. Reese served as ORRA’s 2020 President. CANCELLATION/NO-SHOWSAll courses cancelled more than 48 hours prior to the course date will receive a refund. Cancellations with less than 48 hours' notice will receive a credit toward another course. “No Shows” forfeit the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org.