04 Dec iCE Virtual Class: Meeting the Needs of Challenging Clients iCE Virtual Class: Meeting the Needs of Challenging Clients Thursday, December 4, 2025 (1:00 PM to 4:00 PM) Live Streaming Clients, Conflicts, Roadblocks, Specialty Credits, Virtual Classes Details You're Registered! DescriptionLocationInstructorsCancellation Policy iCE Virtual Class: Meeting the Needs of Challenging Clients Member Price: $25 Non-Member Price: $40 Location: Via Zoom Two days prior to the class, you will receive an email prompting you to complete a brief form. Completing that form is the only way to receive your Zoom link, which will be sent in a separate email afterward. Real estate is one of the most exciting industries, where you get to work with a truly diverse range of people! Every Realtor® knows that even the "difficult" clients are still in need of a home—and buying a house is one of the biggest milestones in anyone’s life, which can bring out stress in even the calmest of clients. So, how can Realtors® tackle conflict and personality clashes like pros? This course will equip you with powerful skills to diffuse tension, listen actively, and find solutions while staying cool and professional. Master the art of working with all types of personalities, and make every transaction a smooth, successful experience! To ensure you do not miss any important notifications, please regularly check your spam or junk email folder for messages from ORRA’s Education Team. If you find an email there, please mark it as "Not Spam" or move it to your inbox to ensure timely receipt of information. Live Streaming Live Streaming Stacy Plean Cancellations not received within two (2) days prior to the class start time will result in the loss of the registration fee. Cancellations can be made through the ORRA Professional Development Department at 407.513.7268 or via email at education@orlandorealtors.org.