20 Jun Working with the New Connected Customer Working with the New Connected Customer Tuesday, June 20, 2017 3.00 CE Hours Orlando Regional Realtor Association, Orlando, Florida ORRA Members: $25 Details You're Registered! DescriptionLocationInstructors Working with the New Connected Customer ORRA Member Pricing: $25 Instructor: Craig Grant Today's consumers' have access to more information and tools and are more mobile than ever before. The combination of these technologies has created a new breed of customer who is more educated, less patient and less loyal than the consumers of the past. By attending this course you get a better understanding of today's connected consumer and how to best work with them. Course objectives: • Identify how access to information and technology tools has changed today's real estate consumer • Relate how technology has affected the role, behaviors, and expectations of today's real estate consumers • Identify how to build an online presence that is consumer focused and how to incorporate it into your marketing efforts • Identify the right hardware, software, and tools that can help address your personal needs/improve customer service to consumers CANCELLATION/NO-SHOWS A $25.00 fee for free classes or forfeiture of the registration fee will be assessed for class cancellations not received at least one (1) business day prior to the class start time, or for no-shows. If you wish to cancel your education class or course registration, please contact ORRA’s Professional Development Department at 407.513.7268 or e-mail education@orlandorealtors.org. Thank you. Orlando Regional Realtor Association - Conference Center Orlando Regional Realtor Association (Conference Center)1330 Lee RoadOrlando, FL 32810 Map & Directions Craig Grant Craig Grant, president of EasyRealtySites and The Real Estate Technology Institute, 2 companies whose goal is to elevate the real estate industry through technology & education. With over 150 speaking engagements around the US each year including many of the industry's top events he is considered one of the top technology, marketing & risk management instructors around. As his motto, "Advanced Real Estate Technology Instructed at a Pre-K Level states, Craig is able to take extremely complicated technology topics and present them in a way that the average non-technical person not only understands, but is able apply it to improve their business.